Tenant HB Self Storage and its affiliates provide services to you subject to the following terms and conditions:

Tenant HB Self Storage's website, https://www.tenantsales.com/, allows you to reserve or rent a unit from Tenant HB Self Storage directly. Our site also provides you with the ability to reserve or potentially rent a unit from non-Tenant HB Self Storage facilities through our referral network. Tenant HB Self Storage is not in partnership with non-Tenant HB Self Storage facilities within the referral network, and cannot control their actions. Therefore, our terms and conditions are separated into two categories: Tenant HB Self Storage facilities and non-Tenant HB Self Storage facilities.

Tenant HB Self Storage Facilities

Facilities

Features and amenities vary by facility. Please contact facilities directly to confirm features and amenities.

Unit Information

Unit sizes are approximate; actual unit sizes may vary from the size listed. Please examine your unit before signing the lease agreement.

Reservations

A reservation is not a rental agreement. A reservation holds your selected unit type for you, for a maximum of fourteen (14) days. However, management reserves the right to cancel your reservation, or make a unit substitution, at any time before you sign a lease agreement and rent a unit. We encourage you to rent a unit online, as demand for storage units is particularly high.

Promotions and Offers

All promotions, specials, and offers are for new customers only and are based upon unit availability and unit sizes. Please contact facilities directly to confirm the availability of a particular promotion, special, or offer. Promotions, specials, and offers cannot be combined.

All promotions, specials, and offers are subject to the standard fees for rentals, such as an administration fee and the protection plan fee if applicable. Therefore, additional fees will apply if a new customer utilizes a promotion, including the month free or month for $1 promotions.

All pricing (standard rates as well as promotions, specials, and offers) is subject to change or termination without notice. Online pricing may be lower.

Communication

By providing Tenant HB Self Storage with your contact information (email or telephone number) you consent to be contacted by Tenant HB Self Storage by telephone call, text, and/or email. Your contact information will not be shared with third parties, except as necessary to deliver the communications described in this section (see Text Messaging (SMS) Program below) or as described in our Privacy Policy.

Text Messaging (SMS) Program

Program Description. By providing your mobile phone number and opting in, you agree to receive automated text messages from Tenant HB Self Storage related to your storage rental account. Messages may include move-in instructions, facility access/gate codes, payment confirmations and reminders, auto-payment enrollment notices, account status updates, lease document notifications, and, if you separately opt in, promotional or marketing messages regarding Tenant HB Self Storage.

Message Frequency. Message frequency varies.

Message and Data Rates. Message and data rates may apply.

Opt-Out. You can opt out of receiving text messages at any time by texting STOP to the number you received messages from. After you send STOP, we will send you a one-time confirmation text message, and you will no longer receive text messages from us unless you opt back in. You may resubscribe at any time by texting START.

Help / Support. For help at any time, text HELP, or contact us at studio@tenantinc.com or +19498071435.

Carrier Liability. Carriers are not liable for delayed or undelivered messages.

Consent. Consent to receive text messages is not a condition of any purchase, rental, or service.

Data Sharing. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services. For more information, see our Privacy Policy.

Auto Pay

Online enrollment in autopay constitutes electronic signature, which has the same effect as a handwritten signature on a paper contract. Enrollment in autopay authorizes Tenant HB Self Storage to automatically charge your credit card or debit card, or debit your bank account, monthly, for the amount due on your bill. The amount debited will automatically increase or decrease as the rental rates increase or decrease in accordance with your Rental Agreement.

To cancel your auto pay, please contact your facility or our corporate office at the telephone number below.

If there is a change to your bank or card information, including the expiration date, you must sign in to your online account or contact your facility to update your auto pay information.

Tenant HB Self Storage is not liable for erroneous bill statements or incorrect debits or charges. However, if notified of a billing error, Tenant HB Self Storage will correct it.

If an auto pay payment is rejected, refused, returned, disputed, or reversed by your financial institution or card issuer for any reason, Tenant HB Self Storage may charge you a returned payment fee and/or late payment fee, and cancel your auto pay enrollment. Tenant HB Self Storage will attempt to give you a courtesy call to make other payment arrangements. However, if payment is not made, you will be subject to the lien enforcement procedures stated in your Rental Agreement.

Protection Plan

Your stored items are not covered by Tenant HB Self Storage's insurance. Tenant HB Self Storage offers a Protection Plan so your stored items can be covered under certain circumstances. Protection Plans are NOT insurance. Please review our Protection Plan details.

Trademarks & Copyright

Tenant HB Self Storage is a registered trademark.

All content and web design on Tenant HB Self Storage's website, mobile app, and other technology platforms, belongs to Tenant HB Self Storage and cannot be copied or reused. Reposting our content is also prohibited. Similarly, content cannot be reposted or reused even if changes are made to the content in order to avoid copyright infringement.

Links to Other Sites

Tenant HB Self Storage's website may link to third party websites Tenant HB Self Storage does not control. We make no representations or warranties about such third party sites, nor do we endorse such sites or their content.

Privacy Policy

Tenant HB Self Storage values our relationships with our customers and believes in transparency. Please review our Privacy Policy.

Disclaimer

Tenant HB Self Storage's website, mobile app, and any other technology platforms are provided "as is" without any representations or warranties. We are not responsible for failures, such as network connectivity or transmissions failures, or technical, hardware and/or software failures.

Changes

Terms and conditions may be changed at any time without notice. Revised terms and conditions will be posted here, with the date revised noted.

Applicable Law

Tenant HB Self Storage is formed and does business within CA. The laws of these states shall apply.

Non-Tenant HB Self Storage Facilities (Referral Network)

At Tenant HB Self Storage we put the customer first. If we don't have a storage facility in your neighborhood, we want to help you find one. Therefore, we allow you to search for non-Tenant HB Self Storage facilities on our website. You can even reserve or potentially rent a unit from a non-Tenant HB Self Storage facility on our website. This gives you a seamless web user experience that we think is important.

However, we do not own or manage these non-Tenant HB Self Storage facilities. We cannot control or influence these facilities, nor make any warranties, representations, or guarantees regarding their customer service or storage quality.

While on https://www.tenantsales.com/ you are subject to the Tenant HB Self Storage Terms and Conditions above. However, any reservations or rentals for non-Tenant HB Self Storage facilities are made with the facility directly, not Tenant HB Self Storage. Therefore, when transacting with a non-Tenant HB Self Storage facility, even while on Tenant HB Self Storage's site, you are bound by that facility's terms and other contracts, including but not limited to their website's Terms of Use. Please contact the company or their website for more information and to review their terms.

Tenant HB Self Storage

  • Phone: +19498071435
  • E-mail: studio@tenantinc.com